VeloBet - Terms and Conditions

Last Updated: December 20, 2025

Introduction

1. GENERAL These general terms and conditions (hereafter “Terms and Conditions”) contain all of the terms and conditions for use of the services (hereafter the “Services”) offered through the website velobet.com(hereafter the “Website”) operated by us (hereafter “We” ,“Company”). You (hereafter “You”,”Player”,”Client”) may use the Services offered through the Website if You open Your personal account on it (hereafter the “Account”). Before using Our Website, please read these Terms and Conditions carefully. By registering an Account with the Website, You confirm Your consent with the Terms and Conditions. velobet.com is operated by Santeda International B.V., a company incorporated under the laws of Curaçao with Company Number 151296 and is licensed by the Curaçao Gaming Control Board to offer games of chance under license number OGL/2024/1798/1048 in accordance with the National Ordinance on Offshore Games of Hazard (Landsverordening buitengaatse hazardspelen, P.B. 1993, no. 63) (NOOGH). Santeda International Limited, with registered office at Poreias, 2 3011, Limassol, Cyprus, acts as a payment agent of the license holder and parent company - Santeda International BV. 2. CHANGES TO TERMS AND CONDITIONS These Terms and Conditions may be changed by the Company when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes. If any modification is unacceptable to the Client, they may terminate these Terms and Conditions and close their Account. Your continued activity in Your Account in the program following our posting of a change notice or new Terms and Conditions on our Website will constitute binding acceptance of that change. Our failure to enforce Your strict performance of any provision of these Terms and Conditions will not constitute a waiver of Our right to subsequently enforce such provision or any other provision of these Terms and Conditions. No modifications, additions, deletions or interlineations of these Terms and Conditions are permitted or will be recognized by Us. None of our employees, officers or agents may verbally alter, modify or waive any provision of these Terms and Conditions. 3. WHO CAN PLAY The Company accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website. We accept strictly adult Players (the minimal age is 18) and Players who have reached the age specified by the jurisdiction of Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling. It is entirely and solely Your responsibility to enquire and ensure that You do not breach laws applicable to You by participating in the games. Depositing real funds and playing for real money is subject to the laws of Your country, and it is Your sole responsibility to abide by Your native regulations. We reserve the right to ask for the proof of age from the Player and limit access to the Website or suspend the Account to those Players who fail to meet this requirement. Internet gambling may be illegal in the jurisdiction in which You are located; if so, You are not authorized to use Your payment card to complete this transaction. It is solely cardholder's responsibility to know the laws concerning online gambling in his or her country of domicile. Participation of minors in Services offered on this Website is strictly prohibited. You are not allowed to register on the Website and use our services if you are a resident of Aruba, Bonaire, Curacao, Lithuania, Netherlands, Georgia, Saba, St Maarten, U.S.A or the U.S.A dependencies, FATF black listed countries. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion. Using website and payouts are restricted for the users from Georgia, if user is detected as Georgian and from Georgia during the verification process account will be closed, company reserves the right to refund their deposits with minus 20% Kindly be advised that, due to sanctions imposed on the Russian Federation and Belarus, the Company is unable to process payments to users from these countries. Additionally, please note that any accounts belonging to users from the Russian Federation and Belarus will be closed immediately upon identification, with the remaining balance being retained by the Company. 4. AVAILABILITY OF GAMES Casino games terms: Absolute Restriction: United States of America, Curacao, Netherlands, Blacklisted Territories. 5. ACCEPTED CURRENCIES The website allows playing for the following currencies: EUR, USD, GBP, BTC, ETH, LTC, XRP, BCH, USDT, XMR, DASH 6. FEES AND TAXES You are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence. 7. GAME RULES By accepting these Terms and Conditions you confirm that you know and understand the rules of the games offered on the Website. It is at your discretion to familiarize Yourself with the theoretical payout percentage of each game. 7.1 FREE SPIN, FREE BETS, FREE MONEY AND BONUSES – PAYOUT TERMS AND CONDITIONS Deposit/Welcome Bonus is a bonus amount that requires making a deposit to receive it. Each of these bonuses has wagering requirements, and the maximum amount that can be withdrawn from winnings generated by a deposit-required bonus is limited to ten (10) times the deposit that activated the bonus. Any excess winnings will be forfeited. Cashback/Discount Bonus is a bonus amount that may be credited to the user who spent deposit funds during play. Each of these bonuses has wagering requirements and a maximum withdrawal limit. Maximum withdrawal is five (5) times the bonus amount. Free Money is a cash bonus that does not require wagering. The profit from such funds is limited when withdrawing, and the maximum payout is five (5) times the amount received. "No Deposit" bonuses and Free Spins are Company’s Gifts. The maximum withdrawal from the mentioned winnings or their subsequent turnover is 100 EUR/USD or equivalent in another currency. Free Bet – The maximum withdrawal you may make from winnings generated by a Free Bet is 15 times the Free Bet amount. When withdrawing money from mixed balances (Company’s Gifts / "No Deposit" bonus, Free Spin, Free Bet balance which has a maximum withdrawal limit, and/or real balance), the following rules apply: a. If the winnings from Company’s Gifts are equal to or greater than (>=) the real balance to which they were added, the amount to be paid is 100 USD plus the real balance (even if deposit amounts were not played). b. If you have won from Company’s Gifts first and then added a deposit amount, the amount to be paid is 100 USD plus the deposit amount. In case a balance and/or withdrawal (Real Money balance) contains winnings that belong to the bonus amount (Free Spin, Free Bet, Free Money) and the bonus has a maximum withdrawal limit, it will be confiscated for bypassing the maximum payout rules. You are eligible for all bonuses, Free Spins, and Free Bets per Velobet account, which means no more than one of each bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card, payment account, e-mail address, and shared computer environments. Developing/using strategies in games during bonus activation that bypass bonus wagering requirements and/or maximum withdrawal limits will lead to confiscation. If the bonus activation period expires, the bonus amount and the profits received after activation (or only the bonus amount if no profits were made) will be deducted from the balance. The same applies when a bonus is terminated based on the user's request. If any unfair or fraudulent action is detected by the user (strategies that facilitate easy realization of bonus amounts or allow betting insurance), the user will be suspended from the promotion, and the bonus will be canceled without prior notice. A balance and/or withdrawal (Real Money balance) consisting of winnings from an activated bonus, where the bonus is not realized or is already canceled, will be confiscated for bypassing the bonus rules. Deposit and Welcome Bonuses are not available for users from Thailand, Japan, and Finland. 8. DISCLAIMER OF LIABILITIES By accepting these Terms and Conditions You confirm Your awareness of the fact that gambling may lead to losing money. We are not liable for any possible financial damage arising from Your use of the Website and the Services. We are not liable of any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website or prevent any Players from uninterrupted play. In an unlikely case where a wager is confirmed or a payment is performed by Us in error, We reserve the right to cancel all the wagers accepted containing such an error, or to correct the mistake by re-settling all the wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error. If We mistakenly credit Your Account with winnings that do not belong to You, whether due to a technical issue, error in the paytables, human error or otherwise, the amount will remain Our property and will be deducted from Your Account. If You have withdrawn funds that do not belong to You prior to Us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by You to Us. In the event of an incorrect crediting, You are obliged to notify Us immediately by email. In case of complaints please contact: [email protected] The Company, its directors, employees, partners, service providers: Do not warrant that the software or the Website is/are fit for their purpose; Do not warrant that the software and Website are free from errors; Do not warrant that the Website and/or games will be accessible without interruptions; shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to Your use of the Website or Your participation in the games. You hereby agree to fully indemnify and hold harmless the Company, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to Your use of the Website or participation in the games. You acknowledge that the Company shall be the final decision-maker of whether You have violated these Terms and Conditions in a manner that results in Your suspension or permanent barring from participation in the Website. 9. USE OF PLAYER ACCOUNT Only one Account is allowed per person, household or IP address. Creating multiple Player Accounts by a single Player can lead to termination of all such Accounts. The Player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors. Any returns, winnings or bonuses which the Player has gained or accrued during such time as the duplicate Account was active may be reclaimed by Us, and Players undertake to return to Us on demand any such funds which have been withdrawn from the duplicate Account. You are eligible for all bonuses per Velobet account, which means no more than one of each bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card, e-payment account, email address, and environments where computers are shared. The Website can only be used for personal purposes and shall not be used for any type of commercial profit. 10. ANTI-FRAUD POLICY The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the Player is suspected of fraudulent actions including, but not limited to: Participating in any type of collusion with other players; Development of strategies aimed at gaining of unfair winnings; Fraudulent actions against other online casinos or payment providers; Chargeback transactions with a credit card or denial of some payments made; Creating two or more accounts; Other types of cheating; or becomes a bankrupt in the country of their residence, the Company reserves the right to terminate such Account and suspend all payouts to the Player. This decision is at sole discretion of the Company and the Player will not be notified or informed about the reasons of such actions. The Company also reserves the right to inform applicable regulatory bodies of the fraudulent actions performed by the Player. The Company has zero tolerance to advantage play. Any Player who will try to gain advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of: Use of stolen cards; Chargebacks; Creating more than one account in order to get advantage from casino promotions; Providing incorrect registration data; any other actions which may damage the Company. The Company reserves the right to close Your Account and to refund to You the amount on Your Account balance, subject to deduction of relevant withdrawal charges, at Company’s absolute discretion and without any obligation to state a reason or give prior notice. In order to verify Player’s Account, We require documents (ID, payment systems, utility bills etc.) in Latin or Cyrillic alphabet. In case Player doesn’t have an opportunity to provide documents in above-mentioned alphabets company reserves the right to demand video verification where Player shows his/her documents. We may request from You the verification of Your identity at any time and You must provide Us with any and all proof of Your identity. In case You fail to provide Us with the requested proof of identity, We reserve the right to terminate the Account and/or hold the funds on the Account – winnings may be confiscated and funds deposited by You shall be returned to You. The Company reserves the right to retain payments, if suspicion or evidence exists of manipulation of the Website system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the Website system or attempted to do so. The Company reserves the right to terminate and/or, change any games or events being offered on the Website. Should You become aware of any possible errors or incompleteness in the software, You agree to refrain from taking advantage of them. Moreover, You agree to report to the Company any error or incompleteness immediately. Should You fail to fulfill such obligations, the Company has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification. Please note that if You requested a withdrawal, but the sum of bets made since last deposit is less than three (3) times the size of that deposit, We reserve the right to charge You the costs of transaction processing for deposit and withdrawals. This decision is at sole discretion of the Company. 11. DEPOSITING The Website offers a variety of payment methods. They include VISA and MasterCard credit and debit cards, as well as various alternative payment methods. Please contact our support team at [email protected] to inquire about the payment methods which are most favorable for your country of residence. The Company does not accept third party payments. You must make deposits only from a bank account, bank cards, e-wallets or other payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the owner of the payment account. The Company is not responsible for the lost funds deposited from third party accounts. Please note that the minimal amount of deposit is 10€ or an equivalent. The maximum amount of deposit depends on the payment method you decide to use. The deposited money is subject to a minimum 1x wagering prior to being withdrawn. The deposited money is subject to a minimum 1x wagering requirement with a coefficient of 1.3 before it can be withdrawn. 12. WITHDRAWAL AND REFUND POLICY The minimal amount for withdrawal is 10€ or an equivalent. The maximum amount for withdrawal depends on the payment method you use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. In case the existing deposits are transferred back to the Player due to termination of the Account, We reserve the right to charge the Player with the administrative fee in amount of 20% of the amount transferred. The Company may keep an account open if a positive balance remains. This allows all remaining funds to be withdrawn in accordance with our Terms and Conditions before the account is closed. The Company reserves the right to check Your identity prior to processing payouts and to hold withdrawals for the time needed to check Your identity. In case You provide false and/or incomplete Personal Data, the withdrawal can be refused and/or the Player Account terminated, of which You will be informed by email. An account holder or player must not allow third parties to use their account to make deposits or withdrawals. If the company detects that the same personal account (bank account, wallet, crypto wallet account, crypto wallet address) is being used by two or more players, it reserves the right to terminate all involved accounts and cancel any current winnings and bonuses. In such instances, players must provide the company with valid personal accounts for the settlement of their deposits, with a 20% deduction as a settlement fee. Failure to provide this information within 7 days of notification will result in the deposits being seized by the company. For Visa, the following countries are not supported: USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore. For Mastercard, only the following countries are supported: Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and United Kingdom. Please note that even for supported countries the Company is not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion. The amount deducted from your credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of your bank and/or the Company's payment processing system. All withdrawals including Bank Transfer payouts are processed within three (3) banking days. Please mind that you will not be able to request a bank Transfer for USD payouts. You acknowledge that withdrawals via bank transfers can in exceptional cases be subject to additional charges by the intermediary banks. These charges remain outside the influence of the Company and are limited to the equivalent of EUR 16. The maximum withdrawal amount processed to a player is 7,500 €/ $ per week and 15,000 €/ $ per month, unless otherwise specified in the Terms and Conditions of a specific promotion. Exceptions may be made to Players with a higher VIP level, if any, at the Company’s sole discretion. VIP withdrawal limits: VIP players may withdraw up to 15,000 € / $ / £ per week and up to 30,000 € / $ / £ per month. The company reserves right to deduct 20% from the amount of requested withdrawal in case the deposited money was not wagered 1x times before requesting the withdrawal. If you win more than €15,000, the Company reserves the right to divide the payout into monthly instalments of maximum €15,000 until the full amount is paid out. The maximum amount that We shall be obliged to pay to You in respect of any single bet or spin, including any single bonus round or free spin, shall be limited to and in no event shall exceed the amount of crypto currency equivalent to 200 000 (two hundred thousand) EUR (the “Maximum Win Limit”). The Maximum Win Limit does not include any Jackpot winnings. You acknowledge and agree that for certain gaming services Your approved staking level may mean that You may have the opportunity to win above the Maximum Win Limit. Also, the amount of the total winning, including the amount above the Maximum Win Limit, may be deposited on Your Account. You acknowledge and agree that we shall have the right to cut the amount above the Maximum Win Limit from Your Account and pay to You only the Maximum Win Limit. All progressive jackpot wins will be paid in full. Finally, please keep in mind the Company is not a financial institution. Your account will thus not bear any interests and no conversion or exchange services will be offered at any time. 13. TRANSFER OF THE CLAIMS TO THIRD PARTIES Users are expressly forbidden from selling or legally transferring any claims, rights, or entitlements they may have against the Company to a third party without the Company's prior written approval. This restriction applies broadly to any claims, rights, or entitlements associated with the Company's services, products, or websites. 14. COMPLAINTS You are free to contact Our customer service team according to the instructions found on the Website to give Us any complaints regarding Our Services. Complaints are handled in the support department and escalated in the organization of the Company in the case that support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level. If the dispute is not resolved on the casino management level, you can contact any independent body, gaming authority or the licensing regulator listed on the Website. In the event of any dispute, You agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on Your screen and the game server, the result that was logged on the game server will prevail, and You acknowledge and agree that our records will be the final authority in determining the terms and circumstances of Your participation in the relevant online gaming activity and the results of this participation.

For any complaints please contact: [email protected] While We may provide translations of these Terms and Conditions for your convenience, in the event of any inconsistency or conflict between the English version and any translated version, the English version shall prevail.

Key Points Summary

• Minimum Age: You must be at least 18 years old to register and play
• Account Responsibility: You are responsible for maintaining account security
• Bonus Terms: All bonuses are subject to specific wagering requirements
• Withdrawal Conditions: Verification may be required before processing withdrawals
• Fair Gaming: All games use certified random number generators
• Legal Compliance: You must comply with local gambling laws and regulations

Contact Information

For questions regarding these Terms and Conditions, please contact VeloBet customer support through the available channels on our official website.

4. Responsible Gambling

• Users are encouraged to set deposit and session limits, use self-exclusion tools, and access gambling support where necessary.
• Lottomart Casino reserves the right to suspend or close accounts where responsible gaming measures are needed.

5. Bonuses & Promotions

• All bonus offers are subject to terms displayed in the promotion details and may include specific wagering requirements.
• Payouts from bonuses may be limited, and eligibility criteria apply as specified on lottomart.casino.

6. Game Fairness

• All games use certified Random Number Generators ensuring fairness and randomness of results.

7. Account Suspension or Termination

• Lottomart Casino reserves the right to suspend, restrict, or terminate accounts for breach of these Terms, fraud, or misuse.
• Users can request account closure at any time by contacting [email protected].

8. Privacy & Data Protection

• User data is processed and protected according to our Privacy Policy and applicable UK law.

9. Limitation of Liability

Lottomart Casino is not liable for technical issues, service outages, or losses beyond its control. Users are responsible for ensuring their device compatibility and connection security.

10. Changes to Terms

Lottomart Casino reserves the right to modify these Terms & Conditions at any time. Users will be notified of significant changes via lottomart.casino or email communication.